Frequently Asked Questions (FAQ)

Hi everybody, just a quick note to tell you that we have decided to include in one of thelarimarshop.com sections a FAQ section to make it easier for our customers to have a reply to their questions at hand!

Nevertheless, we will always be happy to answer any special question that does not appear in this FAQ list.

1. Have your Larimar stones been treated in any way?

Our Larimar stones are pure, genuine, carefully selected at the mines in Bahoruco, southwest of the Dominican Republic, the only place on earth so far, where this unique, awesome stone is found and mined. In the Dominican Republic exists no dyeing stone practice.

2. What is a Larimar specimen stone?

A Larimar specimen stone is a stone where the Larimar has developed in different blue and blue green shades, mixed with other materials or inclusions such as hematite or red dendrites (like these earrings), white calcite, natrolite, fossilized wood, copper, etc. creating gorgeous, fabulous, nature designs. Every Larimar specimen stone is unique!

 

3. Where are you located?

We are located in Santo Domingo, main city of the Dominican Republic; The Dominican Republic shares the eastern side of the Hispaniola Island; Haiti is on the western side!

4. How is your jewelry made?

Our jewelry is made with top quality Larimar stone brought directly from the mines, to our workshop, where young, native artisans cut, shape, polish and mount this semi-precious gem in 925 silver or 14K gold bezel cups.

5. Why should I trust you?

We have been in the Larimar business for many years and we guarantee our jewelry! Our main goal has been and is to make our customers happy with each purchase. To treat each Larimar lover with top quality customer service and at the end gain a new friend.

 

6. Do I have to pay customs fee?

Customs regulations are different in every country. We recommend you to check with your customs official office. We are willing to assist you with any shipping instructions for customs purposes. We are not responsible for any customs fee or tax in any country.

7. Do you offer express shipping?

Yes, we offer express shipping with guaranteed delivery of 1 – 2 working days inside US and 1 – 4 working days outside US.

8. How do I receive my order?

All orders are beautifully gift wrapped, packed in a small white box, decorated with an aqua blue lace or a raffia lace, to create an exciting moment when you or that person you have gifted with your order receive your package! In the box we include card with a brief history of the Larimar stone and care tips! The Larimar jewel is placed in a white organza pull pouch.

9. Do you make more than one piece of each design featured in your store?

Most of the Larimar jewelry we are offering are one of a kind, unique in its design, in its blue shade and pattern; if you see a piece that catches your eyes, don’t let it go! When we have more than one unit in stock of the Larimar jewelry displayed, we indicate quantity available, as well as the variety of blue shades and patterns.

10. How does your reversible Larimar and Amber reversible ring work?

This ring is our best seller, loved by all; the 925 silver bezel cup has on one side Larimar and on the other side Amber with two silver shanks to help turn the bezel cup to one of the two stones you want to wear.

11. How do I take care of my Larimar silver jewelry?

It is recommendable to clean your Larimar jewel after wearing it or from time to time, to avoid accumulation of body oil and dirt. Use a jewelry cleaning or polishing cloth to clean the stone and silver.

You can also wash your Larimar piece with clean fresh water and a few drops of mild soap, using a soft brush to clean dirt from the silver setting, rinse and dry with a soft cloth. The Larimar stone might turn more blue due to the water absorption of the stone.

Avoid long sun exposure, salt water and chemicals. When using household and any sort of chemicals, don’t wear your Larimar jewelry to stay away from any possible damage on the stone and/or silver setting. Treasure your Larimar jewelry for this is an awesome, unique stone and there is no reliable source in the Dominican Republic that can secure that we will still find/have Larimar stone for many years to come!!

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s